1. Acceptance of Terms
By accessing or using the Hani's Towing LLC website (hanistowing.com) or our services, you agree to be bound by these Terms. If you do not agree, do not use our website or services.
2. Services Description
Hani's Towing LLC provides services including:
Towing
Emergency towing and scheduled tows (light/medium duty).
Roadside Assistance
Lockouts, jump starts, fuel delivery, and other roadside support.
Cash for Junk Cars
Cash offers for qualifying vehicles, with title required at pickup.
Dealer Transport
Vehicle transport services for dealerships and partners (may be subject to separate terms).
3. User Responsibilities
When using our website or requesting services, you agree to:
- Provide accurate and complete information
- Be present (or have an authorized representative present) for service
- Confirm you have legal authority to request towing or sell a vehicle
- Pay for services as agreed
- Use the website only for lawful purposes
4. Limitations of Service
We strive to provide fast, reliable service, but the following limitations apply:
Light & Medium Duty Only
We do not tow heavy-duty vehicles such as semi-trucks, buses, or large commercial vehicles.
Service Area
We primarily serve Onondaga County, NY including Syracuse, Liverpool, Clay, East Syracuse, Dewitt, Camillus, Solvay, Fayetteville, Manlius, and Minoa.
Availability
Availability and response times can vary due to demand, traffic, weather, road conditions, or driver status. We do not guarantee response times.
Safety First
We may refuse or delay service if conditions are unsafe or if the location is inaccessible.
Junk Car Purchases – Title Requirement
IMPORTANT: Due to New York State regulations and company policy, we can only purchase vehicles with a valid title. We cannot purchase vehicles without proper title documentation under any circumstances.
5. Pricing and Payment
Pricing for towing and roadside services will be provided before service begins. Final pricing may vary based on factors such as distance, time of day, vehicle type, and specific service requirements.
Payment Methods
- Cash
- Major credit cards
- Other methods as agreed
Quotes & Add-ons
Quotes are based on information provided and conditions at the time of dispatch. Additional charges may apply for special circumstances (for example, difficult access, extended wait time, or additional equipment).
6. Limitation of Liability
To the maximum extent permitted by law:
- We provide services with reasonable care and skill
- We are not liable for pre-existing vehicle damage
- We are not liable for delays due to traffic, weather, or circumstances beyond our control
- Our total liability for any claim shall not exceed the amount paid for the specific service
- We are not liable for indirect, incidental, or consequential damages
Certain warranties or liabilities may not be limited in some jurisdictions. Nothing in these Terms limits rights that cannot be waived under applicable law.
7. Indemnification
You agree to indemnify and hold harmless Hani's Towing LLC, its owners, employees, and agents from claims, damages, losses, and expenses arising from your use of our services, your violation of these Terms, or your violation of any rights of another party.
8. Intellectual Property
Website content (including text, graphics, logos, and images) is owned by Hani's Towing LLC or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our written permission, except as allowed by law.
9. Website Use
You agree not to:
- Use the website in any way that violates applicable laws
- Attempt to gain unauthorized access to our systems
- Transmit malware or harmful code
- Interfere with the proper functioning of the website
- Submit false or misleading information
10. Dispute Resolution & Governing Law
Disputes arising from these Terms or our services should first be addressed through good-faith negotiation. If a dispute cannot be resolved, it will be subject to the exclusive jurisdiction of the courts of Onondaga County, New York. These Terms are governed by the laws of the State of New York.
11. Changes to Terms
We may modify these Terms at any time. Changes are effective when posted on this page. Your continued use of the website or services after changes means you accept the updated Terms.
12. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
13. Contact Information
For questions about these Terms, contact us: